Traube Tent is committed to providing you the best products for your tent needs. In addition to offering tents for sale, the large majority of our customers simply rent the tent and related equipment just for their event.

You can download our full rental agreement.

Our rental policies also include the following guidelines. Please contact us if you have any questions, or for a free estimate for your event.

Site Preparation:
Please be sure your site is ready (i.e. lawns mowed, vehicles out of the way, etc.) before crew arrives.  The client is responsible for informing Traube Tent Company of the existence of any underground utilities (i.e. phone or gas lines, septic system, etc.), or conditions that may interfere with the ability to stake and/or anchor equipment.  The client assumes all responsibility for all damage to underground equipment in absence of such notice.   
 
On-Call Service:
We provide 24-hour on call service to our clients in case of emergency. You will find contact numbers at the bottom of your contract.

On-Site Service:
Client may retain the services of a Traube Tent Company employee during an event.  Additional charges apply for this service.

Delivery/Pickup Service:
Delivery service is available on all orders regardless of size.  Additional delivery charges will occur for difficult delivery locations, excessive distance for loading and unloading trucks, specific delivery and pickup times, and after-hours delivery and pickup.  Delivery fees quoted may change after site inspection.

Orders are typically delivered 1-3 days in advance of your event while pickups occur 1-2 days following your event.  You may request AM (8-12) or PM (12-4) delivery or pickup service.

Cleanup/Preparation for Pickup:
All floral arrangements, trash and decorations of any kind should be removed from tent before scheduled pickup time. The client is responsible for moving all vehicles or other equipment out from under the tent and leaving enough room for the crew to remove the tent.  If our crew needs to move equipment or wait for equipment to be moved additional charges may apply.

Weather:
The client understands that tents are temporary structures designed to provide limited protection from weather conditions, primarily sun and rain; however there may be situations, particularly those involving strong winds and lightning, in which the tents will not provide protection and may even be damaged or blown over.   Evacuation of tents to avoid possible injury is recommended when severe weather threatens the area where the tent is erected.  People must leave the tents and not seek shelter in tents during such conditions.

Because it may be difficult to determine if the weather is severe enough to necessitate evacuation, it is best to err on the side of caution.  In other words, if in doubt, evacuate.  Traube Tent Company will make the services of one of its staff available on site during the event for an additional charge to assist with weather assessment and evacuation if necessary.   If client declines those services client understands that it is client’s responsibility to be aware of changing weather conditions and to exercise its best judgment with regard to the evacuation of the tents.   Client should become thoroughly familiar with evacuation procedures whether or not they decide to retain the services of a Traube Tent Company staff member during the event.

The client agrees that in the event of a predicted or actual storm or excessive winds, Traube Tent Company may dismantle any equipment that has been previously installed to ensure safety of all involved.

Indemnification and Defense:
The client shall indemnify and hold harmless Traube Tent Company against any loss, liability, damage to persons, things, expenses, livestock, merchandise or other items which it may incur by reason of any claim made by third parties while in, near or about said tents regardless of the cause thereof. 

Additional Charges:
Additional charges may apply if:

• The site is not ready or accessible when the crew arrives
• The tent and rented equipment is not ready for prearranged pickup
• Delivery or pickup is from any location other than ground level (upstairs or downstairs)
• Customer requires pickups before or after normal business hours
• Site requires custom tent installations (i.e. on asphalt, decks, immovable obstructions, etc)